Customer Service Officer at The British Council

The British Council is the world's leading cultural relations
organization and creates opportunities for people in the UK and
worldwide to understand each other, to work together and learn from
one another. We see this as crucial to building secure, more
prosperous and sustainable futures for us all. We build trust and
understanding between different countries and cultures and develop
strong international links that are of benefit to people in Britain
and the rest of the world.
We are recruiting to fill the below position of:
Customer Service Officer
British Council is seeking an energetic and enthusiastic customer
service professional to support the achievement of country plan
objectives in Abuja and all Nigeria by delivering customer services.
To maintain them at the highest professional standards as set out in
the British Council's EQS (Examination Quality Standards) and by the
IELTS Partners.
See the role profile for more information on role accountabilities.
Applicants must have experience:
- Dealing with customers and enquiries in a service environment and
providing service within quality standards.
- Working quickly and accurately to tight deadlines.
- Experience of handling and reporting on payments from customers.
Vacancy announced: 29th January 2016
Announcement ends: 14:00 UK time 5th February 2016

Apply here https://jobs.britishcouncil.org/RegistrationFormV2.aspx?enc=mEgrBL4XQK0+ld8aNkwYmPjVRhA2ReVOCd9jGGZ0GtGcpEBBchxhjbuWitlU5hnaVqOIANU7klJeGCZelV1B0eFoaaP1i7ICCVBSDH0p4h5FPUBi1Jx6/DbqeMhFnoUiFaTdMyJVqTpV3kSKgFNiTQ==&eoq=1&utm_medium=AtsApplyLink&