Operations Coordinator at UBER

Operations Coordinator Abuja
Location
NG-FC-Abuja
Department
Operations & Launch - City Operations
More information about this job
Uber Overview
We are seeking a sharp, personable, highly-organised Operations
Coordinator to help drive growth through the optimization of our
growing number of partner drivers. This is a critical role as it
directly correlates to continually improving the rider experience
through greater availability while minimizing costs. This data-driven
role calls for a rare combination of analytical thinking &
interpersonal ability to manage partnerships. This is an opportunity
to work with a stellar operations team on the daily functions that are
at the core of Uber. Are you ready to launch your career? Keep
reading.
WHAT YOU'LL DO
Help with onboarding drivers onto the Uber system
Maintain, organise and audit driver and vehicle documentation
Partner Relations: Manage driver development, identify & attack
problem areas for drivers, Find resolutions to driver issues and
questions
Driver Support: Manage the day-to-day issues of drivers both in-person
and over email promptly
Develop & Optimize Processes: Scale new and existing processes to
allow the business to efficiently operate and grow
Analytics. Heavy analysis of driver metrics to properly allocate
supply, guide driver incentive programs, and ensure high-quality
experiences on the Uber system
Hustle: Take ownership of Uber's growth in their city and do whatever
it takes to get the job done
WHAT YOU'LL NEED
Ability to take initiative in a constantly-changing work environment
Data driven decision making mentality and sound judgment through
strong analytical thinking and problem-solving abilities
Strong communication skills and ability to interact with internal and
external partners
Superior organisational skills and great follow through on tasks
Problem solver who will thrive in the highly demanding work environment
Ability to adapt and thrive in an environment of high growth and
continual change
Master of Excel, plenty of experience working with data
A willingness to be "in the trenches" working with our driver-partners
WHAT YOU NEED TO KNOW/HAVE:
Bachelor's Degree in Economics, Finance, Accounting, Engineering or similar
0 - 2 years work experience
PERKS
Ground floor opportunity with the team; shape the strategic direction
of the company.
The rare opportunity to change the world such that everyone around you
is using the product you built. We're not just another social web app,
we're moving real people and assets and reinventing transportation and
logistics globally.
Sharp, motivated co-workers in a fun office environment.
Free office meals
Monthly gym reimbursement.

Apply here https://careers-uber.icims.com/jobs/19000/operations-coordinator-abuja/login

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