Vacancy: Customer Experience Executive

Kevler Consulting is strategy consulting firm. We counsel our clients
on their key strategic issues, leveraging our deep industry expertise
and using analytical rigor to help them make informed decisions more
quickly and solve their toughest and most critical business problems.
We are in need of suitable candidates for the position of Customer
Experience Executive.
Responsibilities:
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and
service inquiries
provide pricing and delivery information
perform customer verifications
set up new customer accounts
Receive all walk in customers and direct them to the appropriate
department, ensure they are properly attended to.
Transfer all incoming call to department concern
Qualifications and Requirements:
HND/BSc in any discipline
Excellent spoken English
Excellent customer relations skills
Must be Computer literate and internet savvy
Excellent interpersonal and communication skills
Excellent use of Microsoft office tools are required
Good Communication and Interpersonal Skills are required
Must have a passion for people, must be outspoken, have the ability to
work under pressure and must be patient.
1-3 years experience
To Apply
Send updated CV or Resume to dimejihr.speg @gmail.
Only shortlisted candidate will be contacted.